Privacy Policy
Privacy Policy
Last Updated: May 02, 2026
Cheeky Mug ("we", "us", or "our") operates CheekyMug.store and provides novelty gift products and related services through our website.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, place an order, create an account, communicate with us, or otherwise interact with our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following categories of personal information:
Contact Information
Full name
Email address
Phone number
Billing address
Shipping address
Order and Transaction Information
Products purchased
Order history
Transaction details
Payment confirmations
Purchase preferences
Account Information
Login credentials
Account preferences
Saved information
Communications
Customer support requests
Emails and messages sent to us
Product reviews and feedback
Technical Information
IP address
Browser type
Device information
Operating system
Time zone
Website activity
Marketing Information
Email subscription preferences
Advertising interactions
Marketing campaign responses
PAYMENT INFORMATION
Payment transactions are processed securely through Shopify and authorized payment providers.
We do not store complete credit card information on our servers.
Payment providers may independently collect and process payment-related information according to their own privacy policies.
HOW WE COLLECT INFORMATION
We may collect information:
Directly From You
When you:
Place an order
Create an account
Subscribe to newsletters
Contact customer support
Submit reviews
Participate in promotions
Automatically
Through:
Cookies
Analytics tools
Website technologies
Device information
Log files
From Third Parties
Including:
Shopify
Payment processors
Shipping providers
Marketing partners
Analytics providers
HOW WE USE YOUR INFORMATION
We use personal information to:
Provide Services
Process orders
Prepare and fulfill products
Arrange shipping
Manage accounts
Provide customer support
Improve Our Business
Analyze website performance
Improve products and services
Enhance customer experience
Communicate With You
Confirm orders
Send shipping updates
Respond to inquiries
Provide customer support
Marketing
Where permitted by law, we may:
Send promotional emails
Notify customers of new products
Offer discounts and promotions
Display relevant advertising
Security and Fraud Prevention
We use information to:
Verify transactions
Detect fraud
Prevent abuse
Protect customers
Maintain website security
Legal Compliance
We may process information to:
Comply with legal obligations
Respond to lawful requests
Enforce agreements
Protect legal rights
LEGAL BASIS FOR PROCESSING (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process personal information based on:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent where required
Protection against fraud and abuse
HOW WE SHARE INFORMATION
We may share personal information with:
Shopify
Our store is hosted by Shopify. Shopify processes personal information necessary to operate our store and facilitate transactions.
Payment Providers
Payment processors handle payment transactions and fraud prevention.
Shipping and Fulfillment Partners
We share shipping information necessary to deliver orders.
Technology Providers
Including:
Hosting providers
Analytics services
Security providers
Customer support tools
Marketing Partners
Where legally permitted, information may be shared with advertising and marketing providers.
Legal Authorities
We may disclose information when required by law, court order, or government request.
BUSINESS TRANSFERS
If Cheeky Mug is involved in a merger, acquisition, asset sale, restructuring, or similar transaction, personal information may be transferred as part of that transaction.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
Operate the website
Remember preferences
Analyze traffic
Improve functionality
Support marketing efforts
You may control cookie settings through your browser. Disabling certain cookies may affect website functionality.
EMAIL MARKETING
With your consent where required by law, we may send:
Promotional emails
Product announcements
Newsletters
Marketing communications
You may unsubscribe at any time using the unsubscribe link included in our emails.
DATA RETENTION
We retain personal information only as long as reasonably necessary to:
Fulfill orders
Provide services
Maintain business records
Resolve disputes
Comply with legal obligations
Retention periods may vary depending on legal, accounting, tax, and operational requirements.
DATA SECURITY
We implement reasonable technical, organizational, and administrative safeguards designed to protect personal information.
However, no method of transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to and processed in countries outside your country of residence.
Where required by law, we rely on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms.
YOUR PRIVACY RIGHTS
Depending on your location, you may have rights including:
Right of Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to Object
Right to Withdraw Consent
Right to Lodge a Complaint
To exercise your rights, contact us using the information below.
CALIFORNIA PRIVACY RIGHTS
If applicable, California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
These rights may include access, correction, deletion, and information regarding data practices.
We do not sell personal information as defined under applicable California law.
CHILDREN'S PRIVACY
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites independently.
DO NOT TRACK
Some browsers offer a "Do Not Track" setting.
Because no consistent industry standard currently exists, our website may not respond to all Do Not Track signals.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in:
Business practices
Legal requirements
Technology
Operational needs
Updated versions will be posted on CheekyMug.store and indicated by the revised "Last Updated" date.
CONTACT
For questions about this Privacy Policy, privacy requests, or data protection matters, please contact:
Cheeky Mug Madrid, Spain 28007 CheekyMug.store